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We worked with IT Pie to develop a website which supported our advisors when visiting clients. We wanted a solution that would provide answers to clients and had the potential to grow with our business when required, IT...
Director
Debt Solutions Wales
I wanted a website in a matter of days to launch my new business and IT Pie delivered a fabulous solution...
Owner
Debt Help Wales
This is great, many thanks...
Lifeboat Operations Manager
RNLI
Our website is an essential part of our business. IT Pie have created a website we're proud of and our clients and candidates enjoy using, we're grateful to IT Pie for all their hard work and continued support...
Director
Centurion Chefs
We were looking for a bi-lingual web developer to help us maintain our current website and IT Pie were there to help us. We have been so pleased with their work that we are looking to use them on future projects. We hig...
Administrative Director
Theatr Spectacle Theatre
Having engaged IT Pie in August 2009, we are already seeing a tremendous difference. The team at IT Pie seem to understand what we want and have made sensible, affordable recommendations for additional features to enhan...
Director
Penarth Management
We loved the design that IT Pie created, it really captured our imaginations - thanks IT Pie...
Director
Sustrans
IT Pie provided us with a website the club could manage and use to communicate with members and those interested in joining. They also provided us with a gallery and forum which has been the source of a lot of laughs - ...
Chariman
Llanishen and Caerphilly Hockey Club
IT Pie were recommended to me as SEO specialists, I had a website but it wasn't receiving any traffic until IT Pie helped. Now my website is receiving a high volume of visitors from my target audience and I'm working w...
Manager
Life Skills Handbooks
IT Pie helped us get a new website live quickly and provided us with a powerful business tool for capturing client details. I also know that when I need it they are there to help with any online marketing, I wouldn't he...
Marketing Manager
Ashley Longmann Associates
IT Pie provided us with an exhibition stand and leaflets for our corporate and employment law exhibition, we were really pleased with their work and the impact it had at the exhibition...
HR Manager
Clarks Legal
A stylish newsletter to distribute amongst our law firms, thank you IT Pie ...
HR Manager
Berry Smith
Even though we had a website design, IT Pie brought it to life. We now use IT Pie for all of our web projects and have developed a strong and successful working relationship with the IT Pie team...
Director
ODR Creative Design
IT Pie have always supported the Welsh Art Auction, we are extremely grateful for their contribution and support in helping to promote this event, we couldn't ask them for any more...
Event Organiser
Welsh Art Auction
IT Pie delivered the ideal website to market my business - I now use them for all my online and offline marketing...
Director
Data Conversion Specialists
IT Pie helped to get our website found, but better still they explained everything they were going to do and why so that we understood the work they did and the effect this had on our website, we continue to work with I...
Owner
Young Solutions International
Wow it all looks great I am really pleased with the whole layout...
Director
Sussed Arts
I am so delighted with the website built for me by IT Pie, they listened to what I wanted, made it a reality well beyond my expectations, and the results have been brilliant!...
Manager
The Culinary Cottage
I needed a website as delicious and tempting as my chocolates are and IT Pie certainly delivered. A great job!...
Manager
Chocolate House
We were really pleased by the publicity material designed by IT Pie, we believe it was a factor in the events success...
Event Coordinator
From The West
Making I.T easy as pie    
tel: 02920 706 336

5 Steps to Starting On Twitter

Step 1 - Sign Up - choosing a username which represents you or your company. If your lucky enough to have a well known name that people will look for and will be followed you may choose to use your own name (i.e. twitter.com/yourname) but if your using Twitter for your company then I imagine your company name would be a better choice and you can always use your own name as the contact details within your account, that is, out Twitter account is itpie (twitter.com/itpie) but when viewing our profile the account is attributed to me Geraint Rhys Jones.

Twitter Icons

Step 2 - familiarise yourself with the twitter website and complete your details. The home screen will list the latest tweets from the people you follow, profile shows all your tweets and shows what others will see when they view your profile. Find people is where you can search for people and invite people depending on your e-mail client. Settings is where you complete all your personal details. You also want to familiarise yourself with the language used on Twitter, though this will come with time and experience, but a quick guide of the key elements are below.

RT = ReTweet - when you decide to re-tweet someones message
@username = indicates a message directly to a person which is open to be viewed by other Twitter users, this is different to a direct message (DM)
#Keyword = a hashtag (#) is often placed before a keyword that is a hot topic, the Twitter home page shows the top hashtags being tweeted about in the right hand column.

There are many more elements to Twitter and Twitter themselves have released a guide so it may be worth reading it when you get the time.

Step 3 - personalisation - a lot of users have a unique background advertising their business details and services or having a bio about the twitter account owner. The one major decision to make is the profile picture, some people use a personal image and some use a company logo, twitter and many social media users recommend using a personal image as social media is about personal communication, either way, please do add an image as the worst sight is the standard brown twitter image, once you've decided what is best for your business, jump into the Settings>Picture section and upload your image.

Next you want to add your personal background, this is easily done if you have the right tools, essentially you need to use a graphics programme and then create your background which should measure approximately 1600 pixels wide and 1200 pixels high, if you decide to have a column on the left then it is advised that this is 200 pixels wide to ensure nothing is lost when viewing it on a low resolution monitor. Then its into Settings>Design to upload your masterpiece.

Step 4 - following people, though when you setup Twitter you may have decided to follow some people and you may have found a number of people you want to follow already now is the time to join some twitter directories such as Twellow and WeFollow. These directories help to get you found and also are directories you can use to find people with similar interests or within an industry your interested in, there are more directories but these are two of the main directories.

Step 5 - Start using Twitter and then prepare to take it to the next level with a Twitter application. Once you start using twitter you can easily tweet from the twitter home page, but you will find that the feed doesn't refresh automatically and once your following a lot of people you will begin to miss tweets. In order to monitor what is going on with our Twitter account we use TweetDeck and would highly recommend it. TweetDeck allows you to group the people your following and shows any direct messages sent or received, it also allows you to monitor whenever someone tweets at you. But the best thing about TweetDeck in our opinion is the notification, TweetDeck automatically refreshes and notifies you of the groups who have tweeted allowing you to decide if you want to browse the latest tweets or carry on working. The final part which goes hand in hand with TweetDeck is bit.ly, bit.ly is a url shortning website which is used by TweetDeck and allows you to shorten urls, saving on important characters when tweeting urls but more importantly, provides you with analytics so you can see how often your urls have been clicked. Register with bit.ly and if your using Firefox you can install the additional plug-in.

Once you have completed the above 5 steps you should already be tweeting and really enjoying being part of the Twitter community, we only hope you follow us for more helpful advice, tips and tricks. (http://twitter.com/itpie)